Question 1

PAPER CHOICE

Accepted Answer

The artist carefully selects the paper to achieve the optimal outcome in terms of visual appeal, quality, and longevity, ensuring high standards for image quality and preservation. Both the Fuji Crystal Archive C Type and Hahnemühle Giclée paper meet archival quality standards and are excellent choices for achieving the desired results.

Question 2

PRINTING  PROCESS

Accepted Answer

1. C-type digital photo printing

C-type digital photo printing involves a computer-controlled process where lasers or LEDs are used to expose the paper, replacing the traditional bulb. The subsequent steps of the process remain largely unchanged: the paper is developed in a photographic developer, followed by bleach fix and a thorough wash to remove processing chemicals. When properly framed and maintained, C-type prints can maintain their quality for over 100 years.

2. Giclée

Giclée prints are known for their archival qualities. Giclée printers utilize high-quality, fade-resistant, and archival pigment-based inks. When these inks are applied to top-notch archival substrates such as the acid-free Rag papers from Hahnemühle, which we use at theprintspace, the result is an unparalleled archival lifespan of over 100 years.

Question 3

PROTECTION & SHIPPING

Accepted Answer

Your fine art prints are carefully covered with recyclable tissue paper, eliminating the danger of any scratches or folds. Then its placed into a robust 100% sustainably sourced recyclable cardboard envelope or tube.

Question 4

DELIVERY TIME

Accepted Answer

Estimated delivery dates are 5-10 working days world wide, depending on shipping address and customs and on a best-endeavours basis. We cannot control and are not responsible for any extra customs or import charges made by local governments.

Question 5

DAMAGES AND RETURNS

Accepted Answer

If any damage occurs during shipping, please promptly take photos of the damage and of the tube / box - contact us via email at store@vtpcollections.com. We handle each return request on an individual basis, taking into consideration the specific circumstances. Please note that any shipping charges associated with the return will be the customer's responsibility.

Question 6

COMMISSIONED WORK

Accepted Answer

Commissioned artwork will bear the artist's hand written signature and a unique numbering and stamping, accompanied by a signed certificate of authenticity.
Non-commissioned art will feature a digital signature and unique digital stamp and numbering, which will match exactly on the  certificate of authenticity accompanying the print.

Question 7

FRAMING

Accepted Answer

We do not provide framing services. This decision is primarily aimed at ensuring convenient and efficient shipping, as well as offering customers greater flexibility for customisation. Instructions on how to care for your prints from the moment you receive them until you decide to frame them, please consult our provided print care information.

This is a curated list of trusted framers worldwide, all known for their high-quality museum-grade glazing and acid-free archival papers. Perfect for preserving your art with care.

FAQ PRINTS

PAPER CHOICE

PRINTING PROCESS

PROTECTION & SHIPPING

DELIVERY TIME

DAMAGES AND RETURNS

COMMISSIONED WORK

FRAMING

MOST COMMON ASKED QUESTIONS, ANSWERED ABOUT PRINTS.

FAQ NFT

MOST COMMON ASKED QUESTIONS ABOUT NFT.

WHAT IS AN NFT?

NFT PURCHASING?

NFT WHY?

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